In this edition, I tell you about a hygienist I used to work with, who upgraded her patient communication skills with a tiny and very simple tweak that makes a big difference.
With every patient interaction you have a choice... and you can always choose to use more comfortable language to enhance their experience with you. They may not love dentistry but if they have a choice (and they do) they should want to choose you.
Please embrace this simple change and enjoy this episode and when you do... I would love to read your honest review, here or wherever you listen to The Natural Comfort Specialist weekly!
Thanks for listening. Until next week.